Privacy Policy

This Privacy Policy describes how Piggy Wise collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the choices you have regarding your data.

Information We Collect

We collect information in several ways to provide and improve our services. When you create an account, we collect your name, email address, and age-related information to personalize your money education experience. We gather usage data automatically through cookies and tracking technologies when you visit our website, including pages viewed, time spent, and interactions with our content.

We may also collect information you voluntarily provide through contact forms, surveys, or when you communicate with us about your money education needs. If you use features related to goal tracking or financial planning tools, we collect the data you input to help you monitor your progress.

How We Use Your Information

We use the information we collect to deliver our educational services and improve your experience. Your data helps us personalize lessons about lai see money, pocket money rules, and age-appropriate financial concepts tailored to different school levels. We use your information to send you updates about new educational content, features, and resources related to children’s money education in Hong Kong.

We analyze usage patterns to enhance our platform, making it easier for parents and children to learn about savings, needs versus wants, and building financial awareness through tools like envelope methods and Octopus card balance discussions. We may use your information to respond to inquiries, provide customer support, and address any concerns about our services.

Your Privacy Rights

You have the right to access, review, and request corrections to any personal information we hold about you. If you wish to delete your account or remove your data from our platform, you can request this at any time. We will process your request within a reasonable timeframe while maintaining the security of our systems.

You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or adjusting your preferences in your account settings. We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with service providers who assist us in delivering our educational content and maintaining our platform, all bound by strict confidentiality agreements.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and understand how you interact with our money education content. Cookies help us track which lessons about pocket money rules and piggy bank tracking are most helpful, allowing us to improve our resources. We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device to recognize returning users.

You can control cookie settings through your web browser, though disabling cookies may limit some features of our website. We also use analytics tools to gather aggregated, non-personal data about visitor behavior, helping us understand trends in how families engage with financial education content.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, and destruction. Our systems use encryption for sensitive data transmissions and maintain secure storage practices for all information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We limit access to your personal information to employees and service providers who need it to perform their job functions. We regularly review our security practices and update them to address emerging threats and vulnerabilities in data protection.

Children’s Privacy

Our platform is designed to provide age-appropriate money education for children and their parents in Hong Kong. We collect minimal personal information from children and only with parental consent. We do not knowingly collect detailed personal information from children under the age of 13 without verifiable parental permission. Parents can review, request modification of, or request deletion of their child’s information at any time.

We are committed to complying with applicable children’s privacy laws and regulations. Our educational content about lai see money, pocket money, and savings awareness is created with child safety and privacy as top priorities.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have concerns about how we’ve updated our privacy practices, please contact us using the information provided below. Your continued use of our platform following changes to this policy constitutes your acceptance of the updated terms.